Vacancy Details

Advert Text: 

Do you have a passion and drive to help us deliver Our People strategy?

Do you want to make a fundamental difference to how our staff perceive and talk about their experiences in Hammersmith and Fulham Council?

Are you an experienced learning & development professional? 

If you answered yes to the questions above, you have a unique chance to become a part of a great team so we can help each other to become the best. 

We are seeking creative and results-focused consultant to help us devise and deliver key elements of Learning & Careers offer:

• Online and blended learning programmes that encourage participation, learning and behavioral change
• A comprehensive learning and development offer for individuals and professional groups from specification to delivery and evaluation
• Key products for learning and development, maximising the use of technology and discretionary learning opportunities. 

 To be successful in this role, you need:

• Collaborative attitude
• Fantastic communication skills to develop rapport and confidence of clients
• A structured approach to planning and organising work packets and products to deliver to plan and exceed expectations
• A knowledge of measurement and the use of data to identify, monitor and demonstrate delivery of objectives. 

Whether you come from the public sector or the private sector, you'll be an expert in your field. Above all, you will be excited by the chance to work with a supportive and forward-thinking team who keeps exploring opportunities for the benefit of Hammersmith & Fulham residents.

This is an excellent opportunity to challenge and expand your skills as you truly make a difference. 

Role Responsibilities: 

The role of the consultant is to apply targeted and specific knowledge to a range of situations across the council. You will apply your knowledge of consulting practice to contract, devise and deliver key interventions aligned to the people strategy and with the knowledge of how to apply these through your specific discipline or business area. 

Your key deliverables are:

• The development of key products within your professional area of discipline, through a consultancy approach with clients.
• The development of a tactical and operational plan, agreed with clients and your Business Partner.
• Measurable achievements for the identification and design of interventions for service improvements.
• The provision of advice, guidance, and options within your professional area.
• Connection of your activities to the corporate vision, people strategy and service business plans.
• The development of social learning networks.
• The development of specifications for commissioned programmes of work. 

To achieve this, you will need:

• The ability to understand both the professional discipline and the wider requirements for people management within your sphere of work.
• A knowledge of measurement and the use of data to identify, monitor and demonstrate delivery of objectives. 

You will understand:

• How to develop and deploy a range of learning activities, maximising the opportunities with limited resources.
• The evaluation methods for learning and development.
• How research and curate content that generates learning beyond formal experiences.
• How to take a brief and develop a specification from client groups for impactful learning. 

People Values: 

How we act defines who we are.  At the heart of our organisation is a common approach to defining ‘who we are’.  We are looking for people have can build this into everything they do. 

We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. 

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. 

We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. 

We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. 

Recruiting for Attitude: 

Your skills and ability are important however, we recruit as much for attitude as we do experience.  We are looking for people who have the following attributes: 

Complex problem-solving

The ability to work within a complex system and find simple solutions and outcomes that deliver real change. 

Critical thinking

The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking.  You can rationalise decision-making and form views quickly and soundly from a range of sources.

Creativity

You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations.  You can apply creative solutions that deliver hard outcomes. 

People management

You can get the best out of people.  You have a coaching-style and drive through a commitment to personal and professional development.  You are clear in your expectations and have exception feedback from your team about their working environment. You recognise and support people as individuals. 

Coordinating with others

You have the knack of working well with others.  You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others.  You will also can recognise how others work, think, and feel to get the most out of collaboration. 

Emotional intelligence

You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics.  You can recognise motiving factors and demonstrate empathy appropriately applying a wide range of adaptive social skills. 

Judgement and decision making

You can take rational and evidence-based decisions and take responsibility for your decisions and actions.  Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement. 

Negotiation

You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners.  This includes understanding how to structure and undertake successful negotiation on an organisational-wide level. 

Service orientation

You must be unequivocal in your commitment and drive for outstanding service delivery.  Both in terms of the quality of products and work delivered as well as the achievement of objectives.  You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives. 

Cognitive flexibility

The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach.  Applying cognitive flexibility to situation of significant change and transformation.